There is no field any where on your website or information site for a cancellation. I would like to cancel my order before it is sent out but nothing is provided to do so.

100 words could not describe my frustration and decision that I would never order anything more from your company. I will also tell all of my friends that your company is not customer friendly. You really need to try to have someone solve a problem for yourself and see how many loops you have to go through and still not have a solution. My daughter has already purchased one for her father so I need to cancel the order I made on Sunday(no office opened).

I have spent at least one hour trying to reach someone today on Monday.

Apparently your company must be on Pacific time and I will have to wait another two hours to reach a human being I can talk to. I'm very disappointed and realize I will have to go through the trouble of returning my purchase by mail.

Product or Service Mentioned: The Hurrycane Walking Cane.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

The Hurrycane Reviews

  1. 21 reviews
  2. 11 reviews
  3. 16 reviews
  4. 8 reviews
  5. 3 reviews
The Hurrycane reviews