The Hurrycane Reviews

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cane hurrycane hurry cane handle foot feet replacement hurry customer customer service
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New Reviewer

One rubber foot has gone to pieces already. I just purchased this in December around Christmas time.

Now your charge for a set of feet is $9.95 which is fine but then you want $9.95 to ship them to me. I only paid $29.95 for the entire cane with no shipping... I dont think I will pay the 19.95 you are asking to replace them. I will trash it first and buy a cane locally This is the third Hurrycane I have purchased. and have never had this problem before. Thanks
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ID
#2379428 Review #2379428 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Pros
  • Adjustable height
Preferred solution
Let the company propose a solution
I spoke with 2 different reps today. Neither rep knew all the details and provided different information, the first rep stated buy 2 and receive $5.00 off. The second rep stated she wasnt aware of a $5.00 discount for purchasing 2 canes. I purchased a cane from your...
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ID
#2964310 Review #2964310 is a subjective opinion of poster.
Pros
  • I loved my 1st hurry cane
Cons
  • Customer service and quality
Preferred solution
Price reduction
New Reviewer

Cane is not as advertised

Two days ago I bought this so I would have it ready after an Achilles tendon repair. There is no pivot to this thing. I have tried to force it to no avail. Im with pissed customer! I needed it NOW and it was nowhere close. Went and bought a 4 footed cane today. Perhaps I will wrap this up and give it to an enemy for Xmas. No way would I ever recommend this to anyone. Its a normal cane with a fancy edge (that can trip you up if youre not watching!) with a price tag of plus $20 more than the others on it. Get 2 of the normal ones for the same price - and they WORK!

User's recommendation: Do not buy - more important do not trust it! Can cause falls rather than prevent them.

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ID
#2957703 Review #2957703 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Cons
  • False advertising
Loss
$40
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cane broke (the handle)

The Hurrycane - Cane broke (the handle)
Update by user Oct 21, 2021

Not one person has contacted me had to go and buy another cane .

Original review posted by user Sep 21, 2021
Never again life warranty ya right customer service did not care about what happened this cane is only six months old looked at website and stated there is a warranty but not when I call she wanted me to purchase a new handle for 9 and change

User's recommendation: Don't this one broke after 6 months.

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ID
#2891646 Review #2891646 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Cons
  • Customer service and quality
Preferred solution
Nothing they have let me know there stance on the issue buy other handle

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Verified Reviewer
New Reviewer

When purchased a lifetime guarantee was a part of the reasons for my purchase

The Rubber coating on the hand hold is peeling off still trying to find out where I can file a complaint?
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ID
#2806800 Review #2806800 is a subjective opinion of poster.
Pros
  • Adjustable height
  • It is light and portable and folds
Loss
$25
Preferred solution
replace rubber coated handle that has failed.
New Reviewer

I need help in getting an order rushed

I am going to Hawaii on August 25 and have hurt my foot. I have a boot on it but also need a cane for stability. I just ordered a blue Freedom cane from you and they said they will ship it in 5-7 days. I need it delivered by August 25. Can you expedite it for me? My order # is US143**** I would so appreciate it.I'm excited about this trip after almost waiting for two years ago.I'm 76 &;; this injury to my foot will not slow me down. Thanks
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ID
#2777070 Review #2777070 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Defective handle

Purchased the cane in amazon. My friends 80+ year old mom leaned on the handle (she 95 pounds) and it broke. Lucky she did not fall. Can the handle be replaced. Has a screw in the bottom then a bolt on the top once the handle half is removed. This could have been a very serious issue.
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ID
#2639509 Review #2639509 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Pros
  • Stability
Cons
  • Replacement parts
Preferred solution
Replace cane. I will send the broken one back. Could have been major lawsuit if she fell
New Reviewer

The cane separated while I was walking.

Got out of my car unfolded the Cane made sure things were firmly together walked about 5 feet and the cane separated causing me to fall in the parking lot. Breaking my glasses and a bruised face and knee.
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ID
#2466298 Review #2466298 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Pros
  • Light
Cons
  • Dependability
  • Came apart
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Defective product

The Hurrycane - Defective product
I have a friend that owns a hurricane cane. She suffers from torn ligaments and acls in her knees and has extreme difficulty walking and therefore uses her cane every single day. Yesterday she stood up from her recliner and reached for her hurricane cane and to her surprise the handle came out of the cane and the cane flew across the room and she fell on the floor as her weight was not supported and the handle was still in her hand! She could have been seriously injured or even killed! I have a picture of the handle and cane in 2 pieces. I need someone from your company to contact me regarding this immediately. This is a hazard for EVERY SINGLE CONSUMER YOU HAVE! I WANT TO MAKE SURE NO ONE ELSE IS INJURED!

User's recommendation: NOT A SAFE PRODUCT.

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ID
#2459746 Review #2459746 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer
My Hurrycane was delivered on 2/21/21. When I opened the box the first thing that I noticed was it was the wrong color. It was purple and I had ordered RED for theHurrycane Freedom Edition on the website. With this order I was to receive a free wrist strap and a free...
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ID
#2432383 Review #2432383 is a subjective opinion of poster.
Pros
  • Have used it yet
Loss
$40
Preferred solution
Deliver product or service ordered

Didn't stand on it's own. Bottom not flexible

I bought it for its stand alone &;;;; not good on all terrain. I have MS & the stand alone was a great plus or even when I wanted to reach for something the cane fell. Could it have not worked due to faulty product. .try another. I took it back to Walgreens & got a store credit.
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ID
#2423424 Review #2423424 is a subjective opinion of poster.
Location
Alliance, Ohio

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Verified Reviewer
New Reviewer

Didn't stand on it's own. Bottom not flexible

I bought it for its stand alone &;;; not good on all terrain. I have MS & the stand alone was a great plus or even when I wanted to reach for something the cane fell. Could it have not worked due to faulty product. .try another. I took it back to Walgreens & got a store credit.
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ID
#2384325 Review #2384325 is a subjective opinion of poster.
Product
The Hurrycane Walking Cane
Cons
  • Break in period for the base to pivot
Preferred solution
Let the company propose a solution
New Reviewer

Bad customer service !

Wated over 10 minutes &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; no answer ! LOL

User's recommendation: Hire more people to answer customer phone calls.

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ID
#2217981 Review #2217981 is a subjective opinion of poster.
Location
Lakeland, Florida
New Reviewer

Did not give proper support, causing a fall.

The bottom part of my Hurrycane came loose, causing me to go to the ER for treatment from a terrible fall, which caused terrible pain. I counted on the Hurrycane to give me support when I needed it, but it was not there for me. I feel that this is an unsafe product.

User's recommendation: I feel that it is an unsafe product, and will not be there when you need it.

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ID
#2183054 Review #2183054 is a subjective opinion of poster.
Pros
  • No i had trusted it for a long time
  • Worked well until it broke
Cons
  • Its unstable
Preferred solution
Let the company propose a solution

Doesn't stand up and won't stay where you set it

I thought this would be better than the footed cane. It falls over so you have to have it propped or hold it. It will push down while I am walking and I have almost fallen on several occasions. I paid $48 for it but ended throwing it the trash after only two weeks. This is a RIP off of people who sincerely need stability when they walk or stand. SHAME ON YOU

User's recommendation: Not unless they want it to fall over or shut down while they are walking.

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ID
#2140338 Review #2140338 is a subjective opinion of poster.
Loss
$48
Preferred solution
Apology

Needs IMPROVEMENT

I have had a Hurry Cane for years and like it except that it does Not stand alone as advertised. The Base should be sturdier!
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ID
#2110815 Review #2110815 is a subjective opinion of poster.
Location
Kent, Ohio
Preferred solution
Let the company propose a solution

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