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The Hurrycane - Botton doesn't turn

I have a Hurry cane my daughter bought in Sept of 1918, the commercial say that the bottom turn my don't. There is a black dot on both side is that for anything, not sure what that is for.Thank You, Rosanne
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#1903782 Review #1903782 is a subjective opinion of poster.
Cleveland, Ohio
I purchased two "Hurrycanes" this year. A purple one and a red one directly from the company. Both of the bottoms twisted off while I was walking. My son was not able to twist them back in so they would stay in!!! I'm 73 years old and really love the canes, but I...
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We are so sorry to hear about the issue with your cane. Please call our Customer Success Team at 1-800-933-1136 or E-mail us at Our hours of operation are from 6am to 6pm PST Monday through Friday and from 7am to 1pm on Saturdays.

Thank you!

HurryCane Customer Success Team

#735705 Review #735705 is a subjective opinion of poster.
Cleveland, Ohio
Reason of review
Damaged or defective
Preferred solution
Replace the two Hurrycanes that I cannot fix.
The Hurrycane's reply to:

The Hurrycane - Wrist strap breaks

Dear Customer,

This post is before we were aware of this website but am sorry you weren't satisfied with your ordering experience. We appreciate your comments and listen closely to the millions of people responding to our message, and the 500,000+ customers who use the HurryCane today. We do have a Customer Success Team you can reach Monday-Saturday at 800-933-1136 who are happy to answer any questions and help you with your needs.

We also encourage consumers to check out the reviews on the HurryCane at, BedBath&, and our own website If you have additional questions about the HurryCane, we encourage you to reach out to our Customer Success team.

Thank you,
HurryCane Customer Success
#388241 Review #388241 is a subjective opinion of poster.

customer service is poor; don't use the order phone number, no human on the phone; just push buttons; my wrist strap broke after the third week of use; though I ordered much earlier. The cheap sewing stitch came apart.

I like the cane to date, i.e. after one months use.

Surprised it started to fall apart; it has good gripping ability, however the broad base plate sometimes gets in your foot step. The rubber feet are good, however, it sure can collect ice and snow; well the slushy stuff/ xx xxx xxx xxxx must get enough words in to send xxx xxx xxx xxx xxx xxxx xxxx x x xxxxx

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Mailing Address:
110 Cheshire Lane Suite 200
Minneapolis, Minnesota 55305
United States
(800) 933-1136
Contact The Hurrycane Customer Service

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