Reply by The Hurrycane

Not resolved
Dear Customer,

This post is before we were aware of this website and I'm sorry to hear you had a problem adjusting the height of your cane. I hope you reached out to our Customer Success Team at 800-933-1136 because I'm confident they could help you. If you haven't called us directly yet and still have questions about your cane, please to do so and we will take care of you. The satisfaction and safety of every customer is very important to us.

Thank you,
HurryCane Customer Success

I just got my Hurrycane and was looking forward to using it since some *** sucking low life stole my other cane from my driveway last week.There are no instructions or directions that come with it.

I have been trying to lengthen it since I got it and I am not that tall 5'3" most of it aboved the waist. I have watched the video about how to adjust the height but it does not work. Cane is at an awkward length.

Also very poor instructions about how to make it stand upright.If the foot was fixed and level it would work better.

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