The Hurrycane
The Hurrycane Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Hurrycane has 2.2 star rating based on 79 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Stability, Adjustable height, In spite of breakage still like.
Cons: Its unstable, Lack of available replacement feet, Problem with pad replacement or lack of.Recent recommendations regarding this business are as follows: "Shop somewhere else.", "Look elsewhere", "Beware. No customer support .", "Nice cane until broke. Unable to use since it’s in three parts", "Buyer beware. Only purchase if customer support is not important to you.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Hurrycane has 2.2 star rating based on 79 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Stability, Adjustable height, In spite of breakage still like.
Cons: Its unstable, Lack of available replacement feet, Problem with pad replacement or lack of.Recent recommendations regarding this business are as follows: "Shop somewhere else.", "Look elsewhere", "Beware. No customer support .", "Nice cane until broke. Unable to use since it’s in three parts", "Buyer beware. Only purchase if customer support is not important to you.".
Most users want The Hurrycane to offer a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | York, PennsylvaniaABSOLUTELY HORRIBLE CUSTOMER SERVICE !
User's recommendation: Shop somewhere else.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brea, CaliforniaCompany does not stand behind it's products.
The Hurry Cane company does not stand behind it's products! I have an older Hurry Cane with round feet.
It has been discontinued. I needed replacement feet and ordered them from Hurry Cane. No where on their web site did they say their new triangular feet wouldn't fit the older canes. They were the ONLY replacement feet sold on the web site.
They don't fit. Hurry Cane will not allow a return on the replacement feet. Customer Service had a 'too bad - our policy' attitude. They do not care about the customer.
So a perfectly good cane, has to be tossed. I'm looking elsewhere for my cane replacement.
Preferred solution: Full refund
User's recommendation: Look elsewhere
The Hurrycane - Cane Review from Austin, Texas
Handle slips out. How do i repair? Cant use it as is.
BLACK GREASE ON MY CLOTHING
I have been mystified by black grease getting on my clothing. I recently solved the issue when I was at an informal business workshop.
I took the cane apart to put under my seat and first had it on my lap. A few moments later I noticed my hand was black and then saw my white, expensive, designer jeans were also covered in black. I was very upset, all day and embarrassed to be seen. I can send a picture.
Mostly I want my jeans and another pair of pants reimbursed. Otherwise the cane is breast.
Thank you. Rosalie Feinen
- I liked it
- But became destructive
Full refund
The Hurrycane - Cane Review from Gloucester City, New Jersey
It's a joke my husband has one. They company claims its not supposed to fall over...
well thats *** it falls over all the time even when my husband leaves it sit for a few minutes till he's ready for it again. It's fell over more often than its claimed not to do.
The Hurrycane - Cane Review from Woburn, Massachusetts
I bought my second hurry cane a little while ago. Unfortunately, this cane is defective.
Could you please let me know how I could return it??? Thank you.
sandy.healy@***.com
The Hurrycane - Cane Review from Cartersville, Georgia
I have had the hurrycane for about 2 years, but due to the nature of my affliction, was only able to start using it regularly a few days ago. This cane falls over frequently regardless of the surface. Today I was exiting my vehicle in a flat, smooth sealed asphalt parking lot, a fairly new Target, and a weak gust of wind (MAYBE 10mph) blew it over! I find that i have to pay very close attention to it, or face the difficult and painful task of picking it up.
You would be better of spending your money on a lighter aluminum cane with a wrist strap (which hurrycane does have, but it is a bit heavy for a smaller, frail person).
Overall I am not satisfied. Doesn't live up to its hype.
YOU LIE VERY GOOD
Does your conscience ever bother you for the lies you tell about the hurry cane? My son bought me one for christmas, he wasted his money.It will NOT work on ANY terrain it will NOT stand on it's own, you stand it up when you let go of it it will fall over.
I think you should be ASHAMED to lie to people like that since probably most of the people are elderly.SHAME ON YOU.
When I first got mine I almost fell because I believed the LIES you told. I am so ashamed I recomended it to a friend before I knew all you said was lies.
Full refund
Broken Handle
I was at the restroom and had just finished washing my hands. I turned to throw the paper towel away and my cane handle just feel right off and I fell into the wall hurting my back which I am still taking medication for it. I just had my knee and hips replaced and I really need my cane. Right now i am getting around with a piece of wood my husband gave me. We both are disabled. Will you please answer this letter because I am in desperate need of a cane.
Beverly Roberts
1825 Second St.
Sandusky, oh. 44870
Deliver product or service ordered
The base does not swivel as shown in ads
I ordered the cane for my husband several months ago. The base is not flexible and does not swivel as seen on the TV ads, nor does it stand on its own.
We attempted moving the cane against the base without any weight, and tried while standing with weight on it, but it is very rigid. We even asked someone more experienced with canes and they couldn't get it to move at all.
I haven't attempted to contact the company as I don't want to go through the hoops I anticipate since I am a busy person. I hope they see this and contact me.
Let the company propose a solution
The Hurrycane - Cane Review from Independence, Ohio
i was walking and the handle snapped right off. I was lucky someone close by caught me before I fell.
Product notdesigned as advertized, charge my card earning interest, taking up precious time to get order right, or can. Not sure ordered with official, legal site for legal holder(s) of copyrights
Ordered a HurryCane for my disabled sister for one if her Christmas presents. I included the soft handle cover, etc.
When I placed the order with free shipping I had expected to be asked the height of user but was not; felt concern about getting right length, etc., immedate transfer cut me off. Since i was concerned about getting right type, male, female, short, medium, tall I made sure I brought up the subject matter. I was told not to worry for the canes are adjustable. But common sense prevailed and I again asked to make sure if there were different lenths.
The response of one finaluzing the order was...canes are designed to be adjustable, so don't be concerned about length. Later within the framework of delivery date I did receive an email that info was received by company...order had been delivered. It had. But much to my surprise when opened the HurryCane, blue as ordered, extras in the order included, size was so short it was not long enough for me to stand uprigh...
I am only 5 feet 7 inches, sister about same; thought it was compact for shipping purposes, wanted to adjust a notch or two to add length but discovered it WAS NOT adjustable, in the last hole near handle. To adjust, had to drop down a notch or two but to my surprise it was a cane of three short pieces; a springy cord inside; and the outer metal pieces were designed to fit together WITHOUT any extra length on either piece. The two bottom pieces had not been designed to adjust length. The ends of both pieces to go into other piece were no longer than the first joint of my forefinger; and I have well portioned but small hands; buy my gloves in the children'deptments.
MY HAPPYCANE IS NOT adjustable, is not long enough for me to use. I am well portioned in body size & weight, being thin, and I feel the bottom portions of Happy Cane is not sized correctly with extensions inside. Also the cane will not stand alone on the carpet, only on flat surfaces.Need to return. Am very, very disappointed with charge on my card, no much needed gift for my sister.
Am thinking this may be a scam by the company or a copycat due to Holidays; or by the manufacter supplier to fill needed Holliday orders. Buyers Beware. However, I do like the style, and adjustment.design. Disappointed in it not being adjustable; appears to be designed for a child with parents who did not want an adjustable cane for child.
But certainly not my style for a much needed gift.
E.T, West Coast. U.S.A.
Full refund
The clip broke while on the cane in church just laying on the pew.
I looked down on the floor and saw a piece of plastic and realized the clip on the cane broke and it was just laying on the pew. Can I get a replacement?
I like the cane and like the fold up feature as it is easier in church and restaurants. I don't have to keep picking it up because someone knocked it over. The clips are necessary otherwise the cane opens up. I really don't know how it happened.
Could have been hit with people getting in and out od the pew.
I would like to know how to get a replacement. Thank you for your attention.
HurryCane not standing by self - appears to be wobbly.
I have enjoyed the HurryCane and receive many comments from strangers when out and about. I do confirm it is the one that stands alone as seen on TV.
BUT right now cane number 2 is very loose at the base and does not stand alone! Is there some way to tighten the base?
I don't want to attempt to take it apart to tighten it unless I have some directions of how to!!
I have the original Black cane and am using the Blue and Red canes at this time. I prefer color so I am anxiously awaiting it to come out in YELLOW - not gold , but YELLOW!!
How can my cane be fixed to again STAND ALONE?!
- That it stands alone
- How repair
Let the company propose a solution
The Hurrycane - Cane Review from Overland Park, Kansas
Well let me say this the 1st one i got the band in side broke after three wks and I fell agents the Wall .hurting my shoulder .called they did send me another one now number 2 cane. Was walking with it got about 4 steps and the bottom fell off the screw came out this time i went down to the ground hit my head on my door and hurt my hip now i am waiting to hear from them to see what they are going to do.now they did give me my money back and sending #3 but I got hurt twice so i feel after getting hurt i better hear from someone not trying to sound greedy. not looking to be rich but feel getting hurt i should get somthing so now i give a one
The stability movement does not move
i received the cane on friday, unpacked it and read the instructions and tried to use the stability movement and it did not move. i looked real close at the joint and their was a mark like someone had tried to make an adjustment or something with it.
i need this cane replaced IMMEDIATELY. my wife is having a knee replacement surgery today, 10-13-14.
as soon as i get the new one, i will send the old one back. any question or problems, e-mail me asap.you advertise that you stand behind your product and service, lets see how close or faraway you are standing
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