The Hurrycane Complaints and Reviews

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The Hurrycane
Main address: 110 Cheshire Lane Suite 200 55305 Minneapolis MN
800-933-1136, , success@hurrycane.com
  • 60 issues resolved
  • 10 testimonials
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Testimonial

  • Aug 17
  • Advertisements and Cons
  • 31

After having major back surgery, my wife bought me a 'regular' cane to help me walk as part of my therapy. I saw your advertisement in TV and was impressed enough to make a purchase. I've been very pleased with the Hurrycane. It's stability and support for someone like me at 6' 2" and 250 lb. was a concern until I used the cane. No worries. What I like even more about the Hurrycane is the fact... Read more

Testimonial

  • Jul 28
  • Advertisements and Cons
  • 73

I bought this cane hoping it would make life easier for me to get around. In 3 weeks in has surpassed all my hopes and expectations! It has made it much easier to get up from a chair, to ride in a car and to walk outside. My old straight cane was always in the way, falling over and I couldn't reach it. My HurryCane is never in the way, it folds easily and quickly and opens just as fast! It has... Read more

Testimonial

  • Jul 21
  • Advertisements and Cons
  • 64

My wife and I just finished a 3 week tour of Ireland. We crossed just about every kind of terrain, from sandy beaches to rocky hills and mountains. All this on one leg with a prosthetic. Not once did my HurryCane falter. I bought extra pads for the bottom. I could have left them home. The HurryCane never let me down. The folding ability was great!. I could get it out of the way on the flight as... Read more

  • Aug 17
  • Advertisements and Cons
  • Cane Handle
  • 11

I am sorry to hear that you are experiencing an issue with your HurryCane handle. You can reach our HurryCane Customer Success team by calling 800-933-1136. We are available Monday – Friday from 8am to 8pm and Saturday from 9am to 3pm Central Time. Our contact information is listed on our website at https://www.hurrycane.com/Customer-Service if you should need any additional assistance in the... Read more

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Testimonial

  • Aug 17
  • Advertisements and Cons
  • 31

After having major back surgery, my wife bought me a 'regular' cane to help me walk as part of my therapy. I saw your advertisement in TV and was impressed enough to make a purchase. I've been very pleased with the Hurrycane. It's stability and support for someone like me at 6' 2" and 250 lb. was a concern until I used the cane. No worries. What I like even more about the Hurrycane is the fact... Read more

  • Aug 01
  • Health and Beauty
  • Cane Foot Replacement
  • 24

Thank you for reaching out to us regarding your HurryCane replacement feet that your daughter purchased for you. After reviewing your account, it appears that your HurryCane was purchased in 2011 and is the original model. Please give us a call at 800-933-1136 and we will be happy to exchange the set of feet you purchased for the style that will fit your HurryCane model. Thank you! Brenda... Read more

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  • Jul 29
  • Health and Beauty
  • Bloomington, Illinois
  • Faulty Feet Unit
  • 65

We are so sorry to hear that you have been unsatisfied with your HurryCane purchase. With the name and e-mail provided in this review I am unable to locate your order in our system. Perhaps you purchased the HurryCane from a retailer, on Amazon or maybe received it as a gift. All HurryCane purchases are covered by our 60 day money back guarantee. We are happy to work with you to replace your... Read more

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Testimonial

  • Jul 28
  • Advertisements and Cons
  • 73

I bought this cane hoping it would make life easier for me to get around. In 3 weeks in has surpassed all my hopes and expectations! It has made it much easier to get up from a chair, to ride in a car and to walk outside. My old straight cane was always in the way, falling over and I couldn't reach it. My HurryCane is never in the way, it folds easily and quickly and opens just as fast! It has... Read more

  • Jul 21
  • Health and Beauty
  • Hurrycane
  • 42

I apologize for the extended delay in receiving the requested items for replacement. We have been unable to locate your order records with the name and zip code provided with this website post. Please call us today so we can work together to resolve this issue. When we speak, please also confirm your shipping address to ensure the items are being shipped to not only the right customer, but the... Read more

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Testimonial

  • Jul 21
  • Advertisements and Cons
  • 64

My wife and I just finished a 3 week tour of Ireland. We crossed just about every kind of terrain, from sandy beaches to rocky hills and mountains. All this on one leg with a prosthetic. Not once did my HurryCane falter. I bought extra pads for the bottom. I could have left them home. The HurryCane never let me down. The folding ability was great!. I could get it out of the way on the flight as... Read more

Testimonial

  • Jul 05
  • Advertisements and Cons
  • 55

I had a bad accident in 2005, both knees were injured that led to several surgeries and permanent disability. I tried different canes but none gave me the support I needed and they all slipped on different terrains. I became afraid to put my weight on the canes. With the first commercial, I was sold on The HurryCane! It has enabled me to balance myself on any terrain and I am no longer afraid to... Read more

  • Jul 02
  • Advertisements and Cons
  • Killeen, Texas
  • Cane
  • 100

I am sorry to hear that the HurryCane has not met your personal needs and expectations. It appears that you have been communicating via e-mail with our customer success team this week regarding your concerns. Please continue to work through them directly regarding any outstanding questions you may have. You can also reach them by calling 800-933-1136. You are well within your 60 day money back... Read more

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  • Jun 21
  • Advertisements and Cons
  • Broken Handle
  • 77

Jacqueline, We’re sorry to hear you had an issue with your HurryCane. Our customer’s safety is of the utmost importance to us, please call our customer service agents at 800-933-1136 to discuss a replacement cane being sent to you. We stand behind our products and want to ensure you’re using a cane that will support you. Thank you, Courtney HurryCane Customer Success Read more

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