The Hurrycane Complaints and Reviews

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The Hurrycane
Main address: 110 Cheshire Lane Suite 200 55305 Minneapolis MN
800-933-1136, , success@hurrycane.com
  • 61 issues resolved
  • 14 testimonials
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Testimonial

  • Sep 16
  • Advertisements and Cons
  • 16

I purchased a couple of the canes as gifts to my parents (79 and 80 this year) and they cautiously adopted them for use. After one day of use, they raved about how stable they are, the fact that they stand up in-and-of themselves so they don't have to "drape" or "hang" them from something, how they adjust to whatever angle of approach they traverse while giving them a "grippy" broader... Read more

Testimonial

  • Sep 03
  • Products
  • 54

Miscellaneous RoadrunnerRedCane I am SOOO impressed with my Hurrycane! First of all, it arrived only 4 days after I ordered it, and by the US mail, no less. I unfolded it, an I was most appreciative of its sturdy, lightweight structure, as well as the most adjustments in height of any of my canes. I now know where my cane is, because it is either standing next to me, or in its bag. I truly am... Read more

Testimonial

  • Aug 27
  • Health and Beauty
  • Cane
  • 66

Miscellaneous TrailblazerBlueCane I bought this as a gift for my 88 yo Aunt who was using a standard cane. She LOVES this HurryCane! She immediately began using it on her daily walks and remarked how comfortable it is to use - the right height, the stability, the comfort of the handle AND the blue color (it matches her eyes). She could not wait to use it and flaunt it in the Retirement Village... Read more

Testimonial

  • Sep 16
  • Advertisements and Cons
  • 16

I purchased a couple of the canes as gifts to my parents (79 and 80 this year) and they cautiously adopted them for use. After one day of use, they raved about how stable they are, the fact that they stand up in-and-of themselves so they don't have to "drape" or "hang" them from something, how they adjust to whatever angle of approach they traverse while giving them a "grippy" broader... Read more

Testimonial

  • Sep 03
  • Products
  • 54

Miscellaneous RoadrunnerRedCane I am SOOO impressed with my Hurrycane! First of all, it arrived only 4 days after I ordered it, and by the US mail, no less. I unfolded it, an I was most appreciative of its sturdy, lightweight structure, as well as the most adjustments in height of any of my canes. I now know where my cane is, because it is either standing next to me, or in its bag. I truly am... Read more

     

  • Sep 02
  • Health and Beauty
  • Defective Cane
  • 51

We are sorry to hear that the HurryCane your mother has been using this last year is no longer functioning as it should. Our design team would like to inspect the cane to determine the cause of the issue you mentioned. We of course want your mother and all of our HurryCane customers to be safe and secure while using our products. I will contact you via e-mail to discuss this in detail, as we... Read more

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Testimonial

  • Aug 27
  • Health and Beauty
  • Cane
  • 66

Miscellaneous TrailblazerBlueCane I bought this as a gift for my 88 yo Aunt who was using a standard cane. She LOVES this HurryCane! She immediately began using it on her daily walks and remarked how comfortable it is to use - the right height, the stability, the comfort of the handle AND the blue color (it matches her eyes). She could not wait to use it and flaunt it in the Retirement Village... Read more

Testimonial

  • Aug 23
  • Health and Beauty
  • Cane
  • 34

I was a little hesitant about buying this for my father-in-law for fear he would be in denial about having to use a cane. To my amazement he loves the HurryCane and has been thanking me over and over for surprising him with it! It is lightweight, easily fold-able, and a delight to use! I'm keeping my fingers crossed that he doesn't go off and leave it behind, as he will not see it again!! Thank... Read more

     

  • Aug 17
  • Health and Beauty
  • Cane Handle
  • 44

I am sorry to hear that you are experiencing an issue with your HurryCane handle. You can reach our HurryCane Customer Success team by calling 800-933-1136. We are available Monday – Friday from 8am to 8pm and Saturday from 9am to 3pm Central Time. Our contact information is listed on our website at https://www.hurrycane.com/Customer-Service if you should need any additional assistance in the... Read more

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Testimonial

  • Aug 17
  • Health and Beauty
  • Cane
  • 118

After having major back surgery, my wife bought me a 'regular' cane to help me walk as part of my therapy. I saw your advertisement in TV and was impressed enough to make a purchase. I've been very pleased with the Hurrycane. It's stability and support for someone like me at 6' 2" and 250 lb. was a concern until I used the cane. No worries. What I like even more about the Hurrycane is the fact... Read more

     

  • Aug 01
  • Health and Beauty
  • Cane Foot Replacement
  • 41

Thank you for reaching out to us regarding your HurryCane replacement feet that your daughter purchased for you. After reviewing your account, it appears that your HurryCane was purchased in 2011 and is the original model. Please give us a call at 800-933-1136 and we will be happy to exchange the set of feet you purchased for the style that will fit your HurryCane model. Thank you! Brenda... Read more

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  • Jul 29
  • Health and Beauty
  • Bloomington, Illinois
  • Faulty Feet Unit
  • 120

We are so sorry to hear that you have been unsatisfied with your HurryCane purchase. With the name and e-mail provided in this review I am unable to locate your order in our system. Perhaps you purchased the HurryCane from a retailer, on Amazon or maybe received it as a gift. All HurryCane purchases are covered by our 60 day money back guarantee. We are happy to work with you to replace your... Read more

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Testimonial

  • Jul 28
  • Health and Beauty
  • Cane
  • 99

I bought this cane hoping it would make life easier for me to get around. In 3 weeks in has surpassed all my hopes and expectations! It has made it much easier to get up from a chair, to ride in a car and to walk outside. My old straight cane was always in the way, falling over and I couldn't reach it. My HurryCane is never in the way, it folds easily and quickly and opens just as fast! It has... Read more

 
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